Effective Date: November 1, 2025
FixedFloat.ca ("we," "our," or "the platform") is dedicated to protecting your privacy when you Exchange Crypto on our platform. This Privacy Policy outlines our data collection, usage, and protection practices. We operate on a privacy-first principle with minimal data collection.
When you perform a Crypto Swap, we temporarily collect:
This information is retained only for transaction processing and support purposes, typically for 30 days. We do not associate this data with personal identities.
Our servers automatically log standard technical information including IP addresses, browser types, device identifiers, and access timestamps. This data helps us maintain security, prevent fraud, and optimize our Exchange platform performance.
FixedFloat does not require or collect personal information such as names, email addresses, phone numbers, government IDs, or any KYC documentation. You can Swap Crypto completely anonymously.
We use collected information exclusively to:
Transaction records are stored for 30 days following completion to facilitate support requests and dispute resolution. After this period, all transaction-specific data is permanently deleted from our systems. Technical logs are maintained for up to 90 days for security auditing purposes.
We implement industry-standard security protocols including end-to-end encryption, secure server infrastructure, regular security audits, and strict access controls. While we employ robust security measures, no internet-based system can guarantee absolute security. We continuously monitor and update our security practices.
Our platform may integrate with third-party blockchain networks, liquidity providers, and infrastructure services. These entities operate under their own privacy policies. We do not share your transaction data with third parties for marketing, advertising, or any purpose unrelated to executing your Crypto Swap.
We use essential cookies strictly necessary for platform functionality, such as maintaining your session during an Exchange transaction. We do not use advertising cookies, third-party tracking pixels, or analytics tools that identify individual users. You can disable cookies in your browser, though this may affect platform functionality.
You have the right to:
FixedFloat operates globally. By using our service to Exchange Crypto, you consent to data processing in jurisdictions where our infrastructure is located. We ensure appropriate safeguards are in place for international data transfers and comply with GDPR, CCPA, and other applicable data protection regulations.
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware that a minor has used our service, we will take steps to delete associated data promptly.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date." Continued use of our Crypto Swap service after changes constitutes acceptance of the updated policy.
For privacy-related questions, data access requests, or concerns, please contact us: